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We use analytics (Amplitude, with session replay) to understand how Ticketted is used and find broken things faster. Sellers can also create campaign links that set a 30-day attribution cookie and a 1-year visitor-id cookie so they can see which channels send their visitors. Essential cookies are always on; analytics are off until you accept. Cookie details.
Have a question or need help? We'd love to hear from you.
Ticketted is built and supported in Australia. Whether you are an organiser setting up your first on-sale, a seller with a question about payouts or fees, or a ticket holder who needs a hand with an order, this is the place to reach us. Pick the option that suits you above, or send a message and we will get back to you, usually within one business day.
For quick answers on refunds, payouts, transfers, and how the platform works, the FAQ often has what you need, and our documentation walks through setting up and running an event step by step.